FAQ

Do you provide International Shipping?

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We ship mainly to New Zealand addresses but can also ship internationally.

It's worth noting that for our international customers, there will be extra shipping costs. Please get in touch with the team to discuss options

How long does shipping take?

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You can expect shipping to take up to one week within New Zealand from dispatch, or up to one month for international deliveries.

For deliveries within Christchurch, shipping will generally be within 2 working days from manufacture.

Show much will shipping cost?

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These rates vary across the country,please email us your delivery address and we can check the shipping rates for you! 

What kind of wrapping materials do you use?

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Nearly 100% of our wrapping materials are recyclable or compostable, focusing on cardboard boxes, cardboard corners and paper tape.

What is your return policy?

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We are happy to arrange returns for any furniture if you change your mind, (note, this doesnt apply to custom orders) simply cover the freight charge and we will do the rest.

Of course, if for any reason the product is not as advertised, we will refund or replace as per the Consumer Guarantees Act.