Frequently asked questions
Got questions? No problem, we have answers! If you cant find what you're looking for, just send us a quick email and the team will be able to help you.
Where do you ship to?
We ship nationwide using Mainfreight and locally in Christchurch using the Delivery Dudes. We have more shipping info here: https://innatefurniture.co.nz/pages/shipping-policy
Can I come see the tables?
Sure thing! You can actually make an appointment to come and see us here: https://innatefurniture.co.nz/pages/book-appointment
How do I get in touch?
Send us an email and our friendly team will get back to you ASAP: https://innatefurniture.co.nz/pages/contact
What is the lead time?
Our average lead time changes depending on demand, we suggest you send our team an email firstname.lastname@example.org , we can give you updated timeframes.
Does my table need maintenance?
Yep but it’s easy! Simply wipe down your table with a damp cloth and keep it maintained with a Microwax spray and wipe available directly from us.
Can I customize the size of my table?
Yes! Our standard length is 2200mm. Standard width for interior tables are 900mm and for exterior tables it's 976mm but we can also do custom sizes. It’s usually around $100 per 100mm extra in length for the set. For further details, send us an email to email@example.com
Can you make me a custom piece?
We sure can! We have made some really cool pieces lately, from kitchen islands, to bookcases, Nick even made an entertainment unit the other day! Send us an email firstname.lastname@example.org with your idea and some inspo pictures, and we can help turn it into a reality.
Can I buy a table with one bench, or a bench by itself, etc?
Yes you can. Simply e-mail us via email@example.com for a pricing.
How many people can sit at your standard tables?
Our standard 2200mm long tables fit 6 adults comfortably or 8 adults if you want to get cosy! For each additional person on each bench, add around 300mm.
Can you add an umbrella hole?
We sure can! Just let the team know when you order.
Will the steel rust?
Our steel is powder coated for maximum durability, so you won’t find any rust here!